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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Thomas

January 9, 2026

5  out of  5
rating by Michael Thomas
"Excellent service and devotion to what’s right for our family, not the agency. Truly, there to help the people."
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Brandon Burgett

January 9, 2026

5  out of  5
rating by Brandon Burgett
"Kelsie is amazing! She is easy to work with and knows her stuff. Great staff too!! Definitely recommend"
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Randolph Phelps

March 20, 2025

1  out of  5
rating by Randolph Phelps
"All State farm screw me over. Add checks the Republican sent out to me they went to the wrong address several times. They are not trying to help me or keep there word as they have told me. I've only received 2 of my check one I've been told I have another one floating around. I've record my my conversations with them in the days they told me that my check was supposed to come never came until about a week ago this is real sorry I'm being treated it comes from Chris o'farrell's office of Jacksonville FL"
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Gino Fama`

January 21, 2025

5  out of  5
rating by Gino Fama`
"Been a customer of State Farm Jim Scott's office in Daytona for over 25 years and have always been treated with the best service and coverage. Keri Swinick Smith has been my go to through out my entire time with Jim whenever I had a claim or concerns she was always there to answer any and all questions aswell as guiding me through the steps to a stress free outcome. I highly recommend State Farm agents Jim Scott, Keri Swinick Smith, Ruby Marski and their office staff in the Daytona Beach area for any and all of your insurance needs, thank you Jim and Keri !!! Thank you all, Gino Fama"
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Steve Palestini

October 6, 2022

5  out of  5
rating by Steve Palestini
"Carol was very helpful with my hurricane claim. Excellent."
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Sheanna Long

March 17, 2022

1  out of  5
rating by Sheanna Long
"Terrible experience with State Farm. Unsure if it’s just this location or company as a whole, but this was not a good experience."
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Devon San Filippo

November 27, 2021

5  out of  5
rating by Devon San Filippo
"Susan Deni went the extra mile to write my homeowners policy with Citizens. She persevered and for that I am grateful."
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Audrey Eisengrein

May 30, 2021

5  out of  5
rating by Audrey Eisengrein
"Purchased mobilehome ins. Sue was very helpful."
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Kyle Stewart

May 27, 2021

3  out of  5
rating by Kyle Stewart
"Quote received in 48 hours for home, car, umbrella. Nice enough lady but DID NOT CALL as requested to advise quote ready, go over questions, etc. ZERO follow up at this point (10 days). I'm guessing the staff is satisfied with current book of business and doesn't need me 😑"
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Ryan Caughie

January 17, 2021

5  out of  5
rating by Ryan Caughie
"Staff is excellent and very helpful."
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Fallon Sparx

December 15, 2020

5  out of  5
rating by Fallon Sparx
"Best agents in the Daytona Beach area. Awesome office staff. Always answer my questions! 100% would recommend!"
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Don Younger

March 8, 2020

5  out of  5
rating by Don Younger
"Good"
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G Mass

November 1, 2019

5  out of  5
rating by G Mass
"They are always helpful when I have questions about all types of insurance. They are very personable and easily accessible.."
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Jeff Smith

June 18, 2019

5  out of  5
rating by Jeff Smith
"This office has been the epitome of hard-working, trustworthy and professional. For decades. They know the business well and represent both company AND customer. The emphasis on professionalism and caring is largely lost in the corporate world but Jim, Keri, Sue, and Denise do an outstanding job of maintaining old-school values."
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MICHAEL KLIMENT

June 6, 2019

5  out of  5
rating by MICHAEL KLIMENT
"Alsome people to go to for lns. Staff is grear"
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Stlr

March 25, 2018

5  out of  5
rating by Stlr
"I have been a customer of with Jim Scotts Office for 20+years. I have not always been an easy customer, however, even when I am difficult I am met with kind, courteous and knowledgeable professionals. I have always been impressed with Jim and staff and trust them completely with all my insurance, investment and auto loan needs."
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brian simmons

December 14, 2017

1  out of  5
rating by brian simmons
"Let me tell you I have never been talked to like this woman Sue talked to me . I called to get a copy of an insurance card sent to me and she told me WITH ATTITUDE ! " What you got is what your gonna get " really loud and uncalled for . If I was looking for insurance I would not ever go to this Agent EVER !!!! Customer service is number 1 in my book and This woman Sue needs to be schooled on how to speak to customers . Or maybe they have so many that they don't need more either way . I wont send any to them for sure !!!"